EAST KENTUCKY TELECOM

​Easy Installation & Management

Are you looking to replace your company’s outdated PBX? With 3CX there is no need to worry about management and installation.

Installation & Configuration is straightforward with 3CX:

Pre-configured templates for easy integration with leading SIP Trunk providers
Plug & Play Interoperability of IP Phones and gateways for automatic configuration
Avoid interop issues with 3CX tested IP Phones
Advanced security features including automatic updates and global IP blacklist
Deploy in the Cloud or on-premise on Windows, Linux, MiniPC or Raspberry Pi!

Through the modern, intuitive management console you can:

Create, edit and delete extensions and DIDs
Upgrade IP Phone firmware
Reprovision & reboot IP Phones remotely
Import or delete all contacts at once
Perform server-side CRM integrations

 

Deploy On-premise or in the Cloud: The Choice is Yours

With 3CX, the deployment of your PBX is straightforward and flexible. You can choose to run 3CX in the cloud (in your cloud account) or on-premise and keep complete control of your data.

Cloud Deployment

Use the PBX Express tool to deploy your free Cloud PBX, in minutes
Select from a range of mainstream cloud providers such as Google, Microsoft Azure, Amazon Web Services, Amazon Lightsail and many more
Get your free Standard license now!

 

On-premise Deployment

Deploy on an existing Windows or Linux machine
Deploy on a MiniPC Appliance or Raspberry Pi!
Virtualize and segregate on Hyper-V, VMware or KVM

 

Security & Backup

When it comes to VoIP security, 3CX sets the standard. 3CX’s inbuilt security has been exclusively developed to protect your PBX system from attacks.

Increased secure web server configuration
Automatic detection & blacklisting of SIP Attack tools
Global IP Blacklist automatically updated for participating PBXs
Traffic to 3CX apps is encrypted via the 3CX Tunnel
Voice traffic is encrypted via SRTP
Automatic generation and management of SSL certs
Revolutionary VoIP Security with A+ rating from SSL lab
Automatic Failover for instant backup
Encryption between browser and the website ensured via HTTPS
Limit access to 3CX management console based on IP

 

Slash Costs

By using 3CX, your ongoing telco cost savings will be reduced significantly and so will the cost of buying, expanding and maintaining your PBX.

Decrease your Phone Bill by up to 80%
Licensing based on number of simultaneous calls and not extensions
Avoid per extension licensing and pay per PBX instead
Make free inter-office calls and branch calls
Use prominent SIP trunks to reduce outbound call charges
Reduce travel expenses with integrated web conferencing
Eliminate 800 number phone bills with WebRTC integration
Use International DIDs & IP Telephony so customers can call in at competitive rates

 

Apps & Features

With 3CX, you can take your extension wherever you go. With apps for Android and iOS, softphone for Windows, WebRTC softphone and clientless web conferencing, you are guaranteed to be kept in the loop, always and everywhere. Customers can instantly reach you directly from your website with the 3CX Live Chat & Talk plugin.

Download 3CX apps on your Android / iOS Device

Use your extension from anywhere
Benefit from free VoIP calls with your smartphone
Save battery life with “PUSH” notifications
Connect all apps simultaneously via SIP Forking
Enjoy the most progressive Android & iOS VoIP apps in the UC market
Benefit from integrated features such as status, web conferencing, instant messaging

Easy to Use Windows Softphone

Initiate IP Phone calls from your desktop with CTI mode
Work remotely from anywhere
Easily view the status of your colleagues
Use the Receptionist view to administer calls, then drag and drop calls for a swift call transfer
Launch calls directly from your CRM; integrate seamlessly with MS Exchange, Microsoft Outlook or Internal Phonebook
Automatically obtain reports on customer and agent activities
Includes Wallboard and Q-Manager view

User-friendly WebRTC Softphone

Multifunctional web app with inclusive UC features
Make calls straight from the browser or easily control calls on your IP phone or smartphone
Integrated WebRTC technology resulting in reduced bandwidth usage
Web Client extension for Chrome and Edge

3CX Live Chat & Talk: Next Level Customer Communications

Allow customers to chat, call or meet with you directly from your website
Completely free for you and your customers - no additional subscriptions or charges
Real-time communication from your website integrated with your PBX
Easy to configure in a few simple steps!

 

Integrated Video Conferencing

Free for up to 250 participants
Unlimited users regardless of edition
Initiate a conference with one single click
Dial-in to meetings by phone
Correlated operability between VoIP and video
Bandwidth Management and Control
Remote control assistance for quick & easy troubleshooting - plugin/extension free screen sharing
Pre-upload PDFs before meetings
Easy to use polling tool for feedback

 

Next Generation Call Center features

With the 3CX PRO and Enterprise editions, you get advanced call center features bundled in at no additional cost. Increase your sales, boost productivity and offer support with 3CX’s contact center technology.

Call Center Reporting – user activity, team queue, SLA and more
Queue Strategies and real-time statistics – round robin, hunt by threes and more
Barge in, listen-in and whisper to agents’ calls
CRM integration with popular CRMs – Salesforce, Office 365, Freshdesk and more
3CX CRM API to develop your own CRM integration
Live Chat & Talk with your website visitors and offer real-time supportType your paragraph here.

EAST KENTUCKY TELECOM IS A 3CX GOLD PARTNER. WITH 3CX CERTIFIED TECHNICIANS